Every step of the guest journey, thoughtfully prepared at Arctic Lumo Resort
At the end of last year, Speeron partnered with Arctic Lumo Resort, a luxury boutique resort in Kuusamo, Finland, to implement digital solutions designed to enhance both operational efficiency and the guest experience.
The solutions include:
• Speeron NEXT Online Check-in and Check-out
• Speeron NEXT Guest Portal for TV and mobile
• Philips Professional Displays Hospitality TVs
• Full integration with Vitec Hotellinx Oy PMS
A key element is pre-arrival online check-in, allowing guests to share important details such as winter clothing sizes, airport transfers, and dietary preferences in advance. This enables the hotel team to prepare each stay proactively and deliver a smooth, personalized arrival experience.
Guests also receive their room access PIN code securely via SMS or email prior to arrival, ensuring a seamless and convenient check-in process.
We thank the Arctic Lumo Resort team for their trust and collaboration, and we look forward to continuing to enhance the digital guest journey together.
